Retail Security | Hire Private Security Guard

RETAIL SECURITY AND LOSS PREVENTION
Theft can have a significant impact on a retailer’s bottom line.

MySecurity provides uniformed and undercover retail security guards for hire.

Keep alert for suspicious or abnormal behaviour such as:

Constantly looking around watching staff
Appearing nervous
Taking little notice of products
Wearing clothing inappropriate for the time of year that may be used to hide goods
Carrying a large bag
Carrying a coat over their arm or shoulder
Repeatedly refuses your offers of help
Wheeling around a pram when a shop baby trolley is available
Appearing to have concealed an item
Spending a long time browsing

Measures to discourage shoplifting

Hire security guards. The presence of a uniformed security guard acts as a deterrent. An undercover guard can apprehend shoplifters who may be less aware of them than of shop staff.
Good customer services - Always acknowledge the customer and regularly ask if they need help. Do this if you are suspicious of a customer
Secure stock - Make sure the shop is tidy, well lit and laid out so all areas are visible from the CCTV cameras. High valued items can be held behind the counter;
At the checkout - Take out high value notes regularly and store in a safe. Be observant of baby buggies and the bottoms of trolleys. Check items that appear cheaper than you think they should be. Never turn away from an open till draw. Look out for fake notes. Check card and cheque signatures carefully. Tills should be protected from the customer by screens. Do not count cash in front of customers.
Banking security controls - Anchor safes to the floor. Use a professional service to collect cash from your shop and where this service is not available bank at different times of the day and never alone or in a work uniform. Don't carry cash in bags that are obviously bank bags.
Key control - Don't leave keys in doors, on counters or in drawers. Sign a register for any keys. Keep spare keys in a secure cabinet. Safe and security room keys should not be left on the site over night.
If you are suspicious of a customer make them feel nervous by walking passed them, talking on the phone and letting them see you do it. Also let them see you walking near the shop exit and talking to other staff. Thieves may try to rush you to avoid noticing forged notes etc, so always take your time.
Use electronic security measures such as CCTV and security tags. Place signage in your premises to alert people this acts as a deterrent.

How to secure the building and work areas:

Outside walls and doors must be maintained
Walls and bushes must not create places for thieves to hide
Ladders and other climbing aids should be locked away
Be aware of visitors in restricted areas and unescorted.

On closure you should:

Check all internal toilets
Lock all external doors and windows
Empty the till and leave it open
Remove expensive items from view and lock them away if possible
Keys should be locked away
Set the security alarm
Leave the building accompanied by a colleague and/or security guard.

FURTHER INFORMATION
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